Menuva Terms & Conditions

1. 1.1 Operator. Menuva is a student-led project operated by Duke DJ Saputra (“Menuva,” “we,” “us”). Menuva is not currently operated by an incorporated company.
2. 1.2 Contact email. hello@menuva.co.uk
3. 1.3 Contact address. University of Warwick, Scarman Rd, Coventry CV4 7AL, United Kingdom

1. 2.1 Menuva is intended for use in the United Kingdom only. The Service may be available to download outside the UK, but:
   1. the Service is provided for UK-based use, and
   2. Menuva makes no promises that the Service (or any content) is appropriate, compliant, or available for use outside the UK.
2. 2.2 If you use the Service outside the UK, you do so at your own risk and are responsible for complying with local laws.

1. 3.1 You must be 13 or older to use the Service.
2. 3.2 If you are under 18, you confirm you have permission from a parent or legal guardian.

4.1 What Menuva does

1. 4.1 Menuva provides a digital menu browsing experience to help diners:
   1. view restaurant menus,
   2. use accessibility features (e.g., adjustable presentation),
   3. translate content,
   4. filter based on dietary preferences and allergens, and
   5. build a mock basket to support in-person ordering conversations with staff.

4.2 What Menuva does not do

1. 4.2 Menuva is not:
   1. a restaurant or food business operator,
   2. a delivery, ordering, payment, reservation, or booking service, or
   3. a medical or dietary advice service.
2. 4.3 Menuva does not process orders, payments, tips, reservations, or bookings. Any purchase you make at a venue is a contract between you and that venue.

5.1 Restaurant content is third-party information

1. 5.1 Menus, prices, item descriptions, images, ingredients, allergens, nutrition information, and other venue data shown in Menuva (“Restaurant Content”) are provided and maintained by the relevant restaurant/venue (or their authorized representatives).
2. 5.2 Restaurant Content may be incomplete, out of date, or inaccurate. Restaurants can change menus and prices at any time, and the in-venue menu and staff guidance should be treated as authoritative.

5.2 Allergens and dietary filters are not guarantees

1. 5.3 Allergen indicators, dietary labels, warnings, and filtering tools are provided for convenience only.
2. 5.4 They are not a guarantee of safety and are not medical advice. Always confirm directly with the venue before ordering or consuming food or drink, especially if you have allergies, intolerances, coeliac disease, or other medical conditions, and especially regarding cross-contamination risks.
3. 5.5 If you have a severe allergy, do not rely on the Service as your only source of information.

5.3 Translations and currency display may be incorrect

1. 5.6 Translations may be automated and can contain errors. Any currency display or conversions (if shown) may be approximate.
2. 5.7 If anything is unclear, confirm with venue staff.

6.1 License

1. 6.1 Subject to these Terms, Menuva grants you a personal, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial dining purposes.
2. 6.2 Your use of the app may also be subject to Apple’s applicable end-user license terms for App Store apps.

6.2 Restrictions

1. 6.3 You must not:
   1. copy, modify, adapt, translate, or create derivative works of the Service (except as allowed by law),
   2. reverse engineer, decompile, or attempt to extract source code (except as allowed by law),
   3. scrape, harvest, bulk-download, or republish Restaurant Content or other data from the Service,
   4. use the Service to send spam, distribute malware, or interfere with the Service’s operation, or
   5. use the Service in a way that infringes others’ rights or violates any law.

1. 7.1 The Service (including its software, design, branding, and non-Restaurant Content) is owned by or licensed to Menuva and protected by intellectual property laws.
2. 7.2 Restaurant Content is typically owned by the relevant restaurant/venue (or its licensors). You may view Restaurant Content through the Service for personal use only. You must not reuse or republish Restaurant Content without permission from the rights holder.

1. 8.1 Menuva is provided as a pilot and may change over time. We may:
   1. add, remove, or change features,
   2. change which venues are included,
   3. suspend the Service (in whole or in part), or
   4. discontinue the Service.
2. 8.2 We do not guarantee that the Service will be uninterrupted, secure, error-free, or always available.

1. 9.1 The Service may include links to third-party services (e.g., maps) or use third-party infrastructure. Third parties have their own terms and policies. Menuva is not responsible for third-party services, content, availability, or practices.

1. 10.1 To the maximum extent permitted by law:
   1. the Service is provided “as is” and “as available,”
   2. Menuva does not guarantee the accuracy, completeness, or reliability of Restaurant Content, translations, dietary/allergen indicators, or filters, and
   3. Menuva does not guarantee that the Service will meet your requirements or be compatible with your device.
2. 10.2 Nothing in these Terms limits rights that cannot be limited under applicable law.

1. 11.1 Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

11.1 Consumers

1. 11.2 If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

11.2 What we are not responsible for

1. 11.3 To the fullest extent permitted by law, Menuva is not liable for:
   1. actions or omissions of restaurants/venues (including food preparation, allergen handling, cross-contamination, pricing, availability, service, or compliance),
   2. decisions you make based on Restaurant Content, translations, labels, or filters, and
   3. indirect or consequential losses (e.g., loss of profit, loss of opportunity, business interruption).

11.3 Liability cap (free pilot)

1. 11.4 To the fullest extent permitted by law, Menuva’s total liability to you for claims arising out of or relating to the Service is limited to £100. This does not apply where the law prevents a limitation.

1. 12.1 We may suspend or restrict access to the Service if we reasonably believe:
   1. you are breaching these Terms,
   2. your use creates security, legal, or operational risk, or
   3. we must do so to comply with law or protect the Service, users, or venues.
2. 12.2 You may stop using the Service at any time by uninstalling it.

1. 13.1 Our handling of personal data (if any) is described in our Privacy Policy at menuva.co.uk/privacy. If there is any conflict between these Terms and the Privacy Policy on privacy matters, the Privacy Policy controls.

1. 14.1 We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you (e.g., in-app notice). Continued use of the Service after the effective date of updated Terms means you accept the updated Terms.

1. 15.1 These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, except where consumer protection laws require otherwise.

1. 16.1 Severability. If any part of these Terms is unenforceable, the rest remains effective.
2. 16.2 No waiver. Delay in enforcement is not a waiver.
3. 16.3 Entire agreement. These Terms and any referenced policies form the entire agreement about your use of the Service.