Contact Menuva

Support, general questions, and partner venue requests

Email-first support UK pilot

1.

Choose the right inbox

Use the address that best matches your request so we can respond faster.

Support

Bug reports, app issues, feature requests, accessibility feedback

Email support@menuva.co.uk

General

General questions, press, collaborations, and everything else

Email hello@menuva.co.uk

Partner venues

Venue onboarding, menu updates, photos, corrections, and operations

Email ops@menuva.co.uk

Direct contact

Duke DJ Saputra (operator)

Call +44 7985 667 166 Email duke@saputra.co.uk Email duke.saputra@warwick.ac.uk LinkedIn linkedin.com/in/dukedj
Tip: Include your iPhone model, iOS version, Menuva app version, the venue name, and what you expected vs what happened. If it’s a menu data issue, add the item name and a screenshot.

Menuva is a pilot. We read every message, but response times can vary during peak periods.

2.

Common reasons to contact us

  1. 2.1 A venue menu looks out of date, missing, or incorrect
  2. 2.2 Allergen, ingredient, nutrition, translation, or price display looks wrong
  3. 2.3 App bug, crash, slow performance, or a UI issue
  4. 2.4 Accessibility feedback (screen reader, contrast, motion, text size)
  5. 2.5 Venue partnership and onboarding