Menuva January 2026 Promotion

Terms and Conditions

Last updated: 7 December 2025

1.

Overview

  1. 1.1 A 10% discount is available on eligible items ordered using Menuva at participating venues at the University of Warwick (the “Promotion”).
  2. 1.2 Participating venues:
    1. District @ Warwick Business School
    2. Coffee Lab @ Social Sciences
    3. Coffee Lab @ Oculus
    4. Coffee Lab @ Library
    5. Coffee Lab @ IBRB
  3. 1.3 The Promotion runs from 12 January 2026 to 23 January 2026 (inclusive), during each venue’s normal opening hours (the “Promotion Period”).
  4. 1.4 Participation, availability, and redemption are determined by each venue. Menuva does not guarantee participation or continuous availability.
  5. 1.5 By participating in the Promotion, you agree to be bound by these terms and any additional instructions reasonably issued by a participating venue.
2.

Eligibility

  1. 2.1 The Promotion is open to all customers purchasing at a participating venue during the Promotion Period.
  2. 2.2 The discount applies only when ordering using Menuva, subject to the redemption requirements in Section 5.
3.

Nature of the Promotion

  1. 3.1 Menuva is a non-commercial student pilot operated solely for educational and accessibility-testing purposes.
  2. 3.2 Menuva does not process payments for this Promotion; all payments are made directly between you and the participating venue using the venue’s own payment channels and systems.
  3. 3.3 Menuva does not collect personal data for this Promotion beyond what is strictly necessary to operate the app (if any) and any such processing is carried out in line with Menuva’s general privacy information.
  4. 3.4 Menuva is not a food provider and does not prepare, sell, or supply any products. All items are prepared and sold exclusively by participating venues.
4.

Discount scope

  1. 4.1 The 10% discount applies only to items shown and selected in Menuva at the time of ordering at a participating venue.
  2. 4.2 The discount applies to bundles, meal deals, or combo items if they are displayed in Menuva.
  3. 4.3 The discount does not apply to:
    1. service charges, tips, or gratuities
    2. items not selected within Menuva
  4. 4.4 The discount cannot be exchanged for cash, credit, or any alternative.
  5. 4.5 Unlimited redemptions are permitted during the Promotion Period, subject to venue opening hours, stock availability, and fair use as reasonably determined by the venue.
5.

How to redeem

To redeem the discount, you must, at the point of payment at a participating venue, present Menuva on your device in one of the following ways:

  1. by displaying the Menuva order summary screen for the items being purchased, or
  2. by displaying the Menuva screen showing the relevant venue and the item(s) for which the discount is being applied.
  1. 5.1 If you are temporarily unable to present Menuva on your device due to a genuine technical issue (for example, battery failure or app crash), the venue may, at its sole discretion, honor the discount where staff can reasonably verify that Menuva was used. Venues are under no obligation to apply the discount in such circumstances.
  2. 5.2 Redemption is subject to operational feasibility. If a venue’s till or POS system cannot apply the discount due to technical or operational constraints, the venue may decline to apply it. Menuva is not responsible for such issues.
6.

Venue responsibilities

  1. 6.1 Each participating venue is solely responsible for:
    1. food preparation and handling
    2. pricing, availability, and portion sizes
    3. accuracy of allergen, dietary, and ingredient information
    4. application of the discount at checkout
  2. 6.2 Menuva does not guarantee the accuracy or completeness of menu data and does not verify allergen or dietary information. To the fullest extent permitted by law, Menuva disclaims any responsibility for such information.
7.

Allergen and dietary information

  1. 7.1 Menuva displays information provided by venues but does not independently verify its accuracy.
  2. 7.2 You must confirm allergen and dietary details directly with venue staff before purchasing or consuming any product, particularly if you have food allergies, intolerances, or specific dietary requirements.
  3. 7.3 Menuva does not guarantee that any item is free from allergens, cross-contamination, or that it meets any particular dietary restriction. To the fullest extent permitted by law, Menuva is not responsible for any reaction or outcome arising from reliance on allergen or dietary information displayed in the app.
8.

Early withdrawal or changes

  1. 8.1 Menuva and participating venues may amend, suspend, or withdraw the Promotion at any time if reasonably required, including:
    1. at the request of Eatwise or the University of Warwick
    2. for operational, technical, commercial, or safety reasons
  2. 8.2 If the Promotion is amended, suspended, or withdrawn early, the discount will not apply to orders placed after the relevant change takes effect, even if promotional materials remain visible or have not yet been removed.
9.

Liability

  1. 9.1 To the fullest extent permitted by applicable law, Menuva is not liable for:
    1. a venue’s decision not to apply or honor the discount
    2. inaccurate, incomplete, or out-of-date menu or allergen information
    3. changes to venue opening hours or stock availability
    4. food quality, safety, or any consequences of purchasing or consuming products
    5. technical issues with Menuva, customer devices, or venue systems that affect availability or redemption of the Promotion
  2. 9.2 Nothing in these terms operates to exclude or limit any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud.
10.

Data and privacy

  1. 10.1 Menuva does not collect or store payment card information in connection with this Promotion.
  2. 10.2 No personal data is required solely to redeem the Promotion, although basic technical information (such as device and usage data) may be processed to operate and improve the app.
  3. 10.3 Any analytics or app telemetry is handled in accordance with Menuva’s general privacy information, where applicable.
  4. 10.4 Venues may process payment or transaction information independently under their own policies and legal obligations. Menuva is not responsible for venue handling of such data.
11.

Governing law

These terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales will have non-exclusive jurisdiction in relation to any dispute arising out of or in connection with these terms or the Promotion.