Contact Menuva

联系 Menuva

Effective date: 17 March 2026 · Last updated: 19 April 2026

Email-first support for the UK pilot. When in doubt, write to hello@menuva.co.uk and we will route it.

1. Email

InboxForAddress
GeneralDefault inbox. Questions, press, collaborations, feedback, complaints, accessibility, anything else.hello@menuva.co.uk
SupportConcerns with the app, admin portal, or website, for diners and restaurants alike.support@menuva.co.uk
OperationsSuppliers and partner services. Ingredients, equipment, packaging, logistics.ops@menuva.co.uk

Tip. When something goes wrong at a venue, include the venue name, the time of your visit, and the item or section affected. A screenshot helps if the issue is on-screen. For app, admin portal, or website issues, also add your device, OS version, browser where applicable, and app version.

2. Direct contact

Duke DJ Saputra (operator).

3. Common reasons to contact us

  • A venue menu looks out of date, missing, or incorrect.
  • Allergen, ingredient, nutrition, translation, or price display looks wrong.
  • App, admin portal, or website bug, crash, slow performance, or UI issue.
  • Accessibility feedback (screen reader, contrast, motion, text size).
  • Venue partnership and onboarding.
  • Supplier or partner-service enquiry.

Menuva is a pilot. We read every message, but response times can vary during peak periods.